Terms and Privacy Policy

customerservice@theinverterstore.com 

Payment methods accepted

The Inverter Store accepts Visa, MasterCard, American Express and Discover credit cards, or Paypal. Additionally, we can process orders with a pre-paid check.

Shipping Charges

Receive any in stock product in 3 business days for only $20 (Batteries and Solar Panels excluded) (Returns subject to full shipping amount, not promo). Multiple items will be an extra $10 per item (batteries and solar panels excluded). Receive free UPS ground shipping on inverters 1000 watts or larger, this promotion applies only to UPS Deliverable addresses in the lower 48 states, no PO boxes. All PO Box Shipments will be charged book rate for USPS. All in stock orders are shipped same day if received by 2pm PST Monday - Friday. Shipping charges are added to your order as a separate line item. Warranties and freight quotes are valid in the 48 contiguous United States. International shipments are available, but all additional charges are the responsibility of the customer (including duties, freight, warranty returns). Solar panels ship on pallets and require a quote at the time of ordering, please call us at 888-417-8673 for an upto date quote.

Warranties and Guarantees

The Inverter Store warrants all products we sell are free from defect for 30 days from the date of of purchase. After that time it is the responsibility of our manufacturing partners and a standard manufacturers warranty applies (1 year from date of purchase). All returns within 30 days must be pre-approved and must have a RMA. We are not responsible for the return shipping charges. Returns are subject to a 20% restocking fee. A 25% restocking fee applies if product is used or is not in the original condition. All returns must be shipped complete with all components, manuals and cables. Free shipping charges do not apply for exchange purchases. We do not refund shipping charges nor do we pay for return shipping fees outside of the 48 states. We do not accept returns for chargers or cables. After 30 Days All Warranty related iusses will be handled directly by AIMS. You can view the AIMS Warranty Policy Here.

3 Day Shipping Promo and Returns
Anyone who returns an inverter and has utilized the 3 day $20 shipping promo, will receive a credit in the amount of the total cost of the inverter, minus the full published rates for the 3 Day shipping.   Please call us to obtain an RMA number. 888-417-8673.

The Inverter Store is not responsible for returns after 30 days. At that time, you must contact our manufacturing partner AIMS POWER at 775-359-6703. AIMS POWER cannot provide cash returns only replacements or repairs at AIMS POWER's discretion.

The Inverter Store values your privacy and will keep all information confidential and will never sell or use your information for any other purpose than to deliver your order.


TheInverterStore.com is protected under the Washoe County Nevada Long Arm Statute as outlined below:

Nevada Long-Arm Statute Nev. Rev. Stat. § 14.065
§ 14.065. Exercise of jurisdiction on any basis consistent with state and federal constitutions; service of summons to confer jurisdiction
1. A court of this state may exercise jurisdiction over a party to a civil action on any basis not inconsistent with the constitution of this state or the Constitution of the United States.
2. Personal service of summons upon a party outside this state is sufficient to confer upon a court of this state jurisdiction over the party so served if the service is made by delivering a copy of the summons, together with a copy of the complaint, to the party served in the manner provided by statute or rule of court for service upon a person of like kind within this state.
3. The method of service provided in this section is cumulative, and may be utilized with, after or independently of other methods of service.

Any suits, claims, complaints, inquiries or otherwise, must be handled through the Washoe County and Nevada Court Systems to be considered valid and legal. TheInverterStore.com does business regularly only in the State of Nevada within Washoe County and no other municipality, city, county, state or territory thereof. See the Dispute Resolution Section below


6.10. Dispute Resolution. All disputes arising under or in connection with the Agreement will initially be referred to the senior executives of each party. The senior executives will use their best efforts to resolve the dispute informally and amicably. If, after negotiating for thirty (30) days (or for some longer period if the parties agree), no resolution of the dispute is reached by the senior executives, the parties will submit the dispute to binding arbitration in Reno, Nevada pursuant to the Commercial Arbitration Rules of the American Arbitration Association (“AAA”) and the procedures set forth in paragraph 6.11.

6.11. Arbitration; Injunction. All disputes that cannot be resolved pursuant to the internal issue resolution process identified above will be submitted to and settled by final and binding arbitration. The arbitration will take place in Reno, Nevada, and will apply the governing law of this Agreement. The final and binding arbitration will be performed by a panel of three arbitrators in accordance with and subject to the Commercial Arbitration Rules of the AAA then in effect. Following notice of a party’s election to require arbitration, each party will, within thirty (30) days, select one arbitrator; and those two arbitrators will, within thirty (30) days thereafter, select a third arbitrator. If the two arbitrators are unable to agree on a third arbitrator within thirty (30) days, the AAA will, within thirty (30) days thereafter, select the third arbitrator. The decision of the arbitrators will be final and binding, and judgment on the award may be entered in any court of competent jurisdiction. The arbitrators will be bound by the warranties, limitations of liability, and other provisions of this Agreement. Notwithstanding the foregoing, each party may seek injunctive relief in a court of competent jurisdiction, where appropriate, to protect its rights pending the outcome of the arbitration.

6.12. Jurisdiction; Venue; Governing Law. This Agreement shall be governed by and construed in accordance with the laws of the State of Nevada (irrespective of its choice of law principles). The parties hereby agree that any suit to enforce any provision of this Agreement or arising out of or based upon this Agreement or the business relationship between the parties hereto shall be brought in federal or state court in Reno, Nevada. Each party hereby agrees that such courts shall have co-exclusive personal jurisdiction and venue with respect to such party, and each party hereby submits to the co-exclusive personal jurisdiction and venue of such courts.