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Curious about freight
charges? Interested in
learning more about your
order status? Below, you
will find our terms and
conditions, freight
policies and accepted
methods of payment that
have all been designed
with our customers in
mind. Should you still
have questions, please
contact us
today.
Price Matching Policy
We price match on AIMS
Power brand products
only. The product must
be in stock and ready
to ship. We do not price
match our competitors if
they can't get the order
out same day.
Order status
For questions regarding
your order please email:
customerservice@theinverterstore.com
Payment methods accepted
The Inverter Store
accepts Visa,
MasterCard, American
Express and Discover
credit cards, Google Express checkout or Paypal.
Additionally, we can
process orders with a
pre-paid check.
Shipping
Charges
Receive any in stock product in 3 business days for only $15 (Batteries excluded). Multiple items will be an extra $10 per item (batteries excluded). Receive free ground shipping on inverters 1000 watts or larger. All in
stock orders are shipped
same day if received by
2pm PST Monday - Friday.
Shipping charges are
added to your order as a
separate line item.
Warranties and freight
quotes are valid in the
48 contiguous United
States. International
shipments are available,
but all additional
charges are the
responsibility of the
customer (including
duties, freight,
warranty returns).
Free Shipping
Information
All inverters 1000 Watts
or larger qualify for
free ground shipping
within the 48 states.
Alaska, Puerto Rico, Virgin Islands and Hawaii are
excluded.
Warranties
and Guarantees
The Inverter Store
warrants all products we
sell are free from
defect for 30 days from
the date of of purchase. After that
time it is the
responsibility of our
manufacturing partners
and a
standard
manufacturers warranty
applies (1 year
from date of purchase).
All returns within 30
days must be
pre-approved and must have a
RMA. We are not responsible for the return shipping charges. Returns are subject to a 20% restocking fee unless you are exchanging the item for a different model. Free shipping charges do not apply for exchange purchases. We do not refund shipping charges. We do not accept returns for batteries, chargers or cables.
Please
call us to obtain an RMA
number. 888-417-8673.
The Inverter Store is
not responsible for
returns after 30 days.
At that time, you must
contact our
manufacturing partner
AIMS POWER at
775-359-6703. AIMS POWER
cannot provide
cash returns only
replacements at AIMS
POWER's discretion.
| All returns must include the following: 1. Copy of receipt or invoice
2. Letter stating the problem with the product
3. Contact information including phone number and shipping address AND RMA number.
Any product returned without the above information will not be processed.
Send return product to:
AIMS Power Inc.
ATT: Returns Department
9736 S. Virginia St. STE A
Reno, NV 89521 |
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Warranty
Exclusions
We do not accept any
returns on cables, batteries, chargers, special ordered product, bulk orders or any OEM projects. Used
product will be subjected
to a 20% restocking
fee.
This site is hosted
by Yahoo! Store. Yahoo!
hosts the store pages,
ordering system, and
order data. Yahoo!
automatically collects
order information but
may only use this
information in the
aggregate. If you
accessed this store
through Yahoo! Shopping,
Yahoo! also
automatically collects
information about your
shopping experience.
Please see the
Yahoo! Privacy Policy
for more information
about how Yahoo! uses
this information.
SECURITY
All online transactions
at Yahoo! Stores are
handled with
industry-standard SSL
encryption. When you
enter your credit card
number into the order
form, it is transmitted
across the Internet in
an encrypted (scrambled)
form, then decoded when
it gets to us. For added
security, we also
encrypt the credit card
number when it is stored
on disk, and when we
forward it to the
merchant.
"Security remains the
primary concern of
on-line consumers. The
VeriSign Secure Site
Program allows you to
learn more about web
sites you visit before
you submit any
confidential
information."
www.verisign.com
"You may submit
sensitive data (e.g.,
credit card numbers) to
this site with the
assurance that: this
site has a VeriSign
Secure Server ID,
VeriSign has verified
the organizational name
and that VERISIGN, INC.
has the proof of right
to use it, this site
legitimately runs under
the auspices of VERISIGN,
INC., All information
sent to this site, if in
an SSL session, is
encrypted, protecting
against disclosure to
third parties." -VeriSign
The Inverter Store
guarantees a 100% safe
shopping experience. We
use the same security
and encryption
technology used by
banks, restaurants, and
other retailers. We will
never share any personal
information about you
with any third party
except when requested by
state law. The encrypted
information is sent
directly to one of the
world's largest credit
card processing
companies for
authorization. This
information cannot be
read by unauthorized
parties over the
Internet and The
Inverter Store does not
maintain a record of
your credit card number.
 PRIVACY
The Inverter Store
values your privacy and
will keep all
information confidential
and will never sell or
use your information for
any other purpose than
to deliver your order.
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